RECRUITMENT ANNOUNCEMENT – PERMANENT/FULL-TIME
EMERGENCY SERVICES/COMMUNICATION DIVISION
OPENING DATE: September 18, 2017 POSITION NUMBER: 4315-13-143 & 4315-13-148
GRADE/STEP: 62/06 STARTING SALARY: $28,260
DESCRIPTION OF WORK: This is skilled work in the operations of the Communications system. Work involves the responsibility for operating on an assigned shift, answering emergency and public safety telephone calls for assistance and dispatching law enforcement, fire, emergency medical services and rescue for the county and city. The nature of the work requires the use of sound judgement in handling emergency situations according to established procedures and guidelines and the ability to remain calm and alert throughout an assigned period. Employee must use considerable independent judgement and initiative in receiving messages, responding to emergency situations, and dispatching calls for service. Performance is evaluated through observation, periodic monitoring and the review of activity records.
KNOWLEDGES, SKILLS AND ABILITIES: Thorough knowledge of the codes, procedures, and operating requirements necessary to use DCI computer terminals with access to a wide variety of data and the capability to perform many different functions; Knowledge of the function, procedures, polices and regulations of the communications system and the agencies it serves; Thorough knowledge of the emergency communications procedures and jurisdictions of various emergency service agencies; Knowledge of a variety of electronic equipment including telephones, radios, mapping, digital recording, computer aided dispatch, and the related hardware and software applications involved in all aspects of the receipt, processing and dispatching of 911 emergency and non-emergency calls for service; Considerable knowledge of the County geography and functions, practices and procedures of all emergency responders: law enforcement, fire and emergency medical services.
MINIMUM TRAINING AND EXPERIENCE REQUIREMENTS: Graduation from an accredited high school; Possession of a valid North Carolina driver’s license; Knowledge of computer systems and database entry skills; Ability to exercise sound judgement and remain calm under the stress of emergency situations; Ability to communicate clearly and effectively in oral and written form; Ability to develop and maintain effective working relationships with emergency personnel including, law enforcement, fire, emergency medical personnel, County and City officials; Ability to establish and maintain effective working relationships with the general public and other employees; Ability to communicate effectively in person and by telephone; Ability to enter data with accuracy at the speed required. Within the first year of employment, employee must obtain the following certifications:
- DCI computer terminal certification/re-certification as required by state law;
- Emergency Medical, Fire and Police dispatch certification/re-certification as required by the National Academy of Emergency Dispatch (NAED);
- Emergency Telecommunicator dispatch certification/re-certification as required by the national Academy of Emergency Dispatch (NAED)
VISUAL ATTENTION, MENTAL CONCENTRATION AND MANIPULATIVE SKILLS: This is light work and is normally performed in a standard office setting. Must be able to physically perform the basic life operational functions of climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions, must possess the visual acuity necessary to prepare and generate data and figures, operate a computer terminal, and determine the accuracy, neatness and thoroughness of the work assigned, must be able to perform sedentary work exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, must be able to perform light work, exerting up to 20 pounds of force occasionally; and/or up to 10 pounds of force frequently; and/or a negligible amount of force constantly to move objects.
APPLICATION PROCESS: Applicants interested in these positions must submit a Lenoir County Communications Application to the Lenoir County Human Resources Department, PO Box 3289, Kinston, NC 28502. Incomplete or unsigned applications will not be processed.
CLOSING DATE: September 29, 2017
AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
DESCRIPTION OF WORK: Performs professional advanced life support work in operating an approved mobile medical unit, rescuing victims and performing advanced emergency care including the administration of life-sustaining treatment to patients on-site and while en route to the hospital. Work involves responding to the scene of an emergency and non-emergency calls, applying the necessary medical treatment of sick or injured persons, and transporting persons to a medical facility. Employee serves as a member of an ambulance crew. This employee is responsible for all medical care of the patient. Work may expose the employee to human blood or body fluids and thus, the job is subject to the OSHA requirements for bloodborne pathogens.
KNOWLEDGE, SKILLS AND ABILITIES: Responds to emergency calls as a mobile medical unit attendant or driver. Performs necessary rescue work in accordance with established protocols for Basic and Advanced Life Support. Administers necessary emergency medical care and provides necessary medical care with the use of suction units and immobilization equipment. Administers intravenous infusions and medications as approved in the protocol. Provides necessary medical care with the performance of intubation/advanced airway management. Performs defibrillation, cardioversion, and pacing. Works within the ICS structure during multiple casualty incidents. Completes records, reports, and other information as required. Performs any task as assigned by the EMS Commander (Operating Officer), or the EMS Captain in the absence of, or at the direction of, the EMS Commander.
MINIMUM TRAINING AND EXPERIENCE REQUIREMENTS: Graduation from high school and 1 to 2 years of experience in advanced emergency medical service work; or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. Credentialed by the North Carolina Office of Emergency Medical Services and the Medical Care Commission as an Emergency Medical Technician-Paramedic. Possession of a valid North Carolina driver’s license.
Visual Attention, Mental Concentration and Manipulative Skills: Must be able to physically perform the basic life operational functions of climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions. Must be able to perform very heavy work exerting in excess of 100 pounds of force. Must possess the visual acuity necessary to prepare and analyze data and figures, operate a computer terminal, and do extensive reading. Must possess the visual acuity to operate mobile equipment, monitor work site progress, administer emergency medical services to the public, and use measurement devices. Must possess manual dexterity to operate the standard office, data entry, and computer equipment.
APPLICATION PROCESS: Applicants interested in this position must submit a Lenoir County Emergency Services Employment Application and attach a copy of current NCOEMS Paramedic credentials and associated specialty courses to April Conner Martin, Lenoir County Human Resources Department, PO Box 3289, Kinston, NC 28502. Incomplete or unsigned applications will not be processed.
Starting Salary: $33,132.18 plus overtime